Customer Satisfaction

 

As Henka Pano Elektrik İthalat, İhracat, Tic. Ltd. Şti., we adopt a customer-oriented service approach. We take into consideration legal regulations and standards in the services we provide to our customers. We aim to produce rapid solutions to the demands and problems our customers encounter in our service area. We work to continuously improve ourselves and increase our customer satisfaction.

 

‘’Our customers;

 

To ensure that they can easily convey their demands and are informed,

To be aware of their needs and produce the fastest solutions to their problems,

To make them feel that their ideas are respected and that they are treated fairly and objectively, to be able to do our job in the light of ethical and human values ​​in every situation,

To constantly train our employees so that they can have the best customer experience,

To make them feel that they are receiving service from an accountable, transparent, human and environmentally friendly company.

 

Because we know that a satisfied customer is a customer who is happy with the service they receive.’’