Customer Happiness

Henka Pano Elektrik Import, Export, Trade. Ltd. Sti. We adopt a customer-oriented service approach. We consider legal regulations and standards in the services we provide to our customers. We aim to provide quick solutions to the demands of our customers and the problems they encounter in our service area. We work to continuously improve ourselves and increase our customer satisfaction.

“Our customers;

To ensure that they can easily convey their requests and that they are definitely informed,

To be aware of their needs and to produce solutions to their problems in the fastest way,

To make them feel that their ideas are respected and that they are treated fairly and objectively, and to be able to do our work in the light of ethical and human values in every situation,

To continuously train our employees so that they can have the best customer experience,

We aim to make them feel that they are receiving service from an accountable, transparent company that respects people and the environment.

Because we know that a satisfied customer is a customer who is happy with the service they receive.”

Institutional

Services